Successful Information Technology (IT) Leadership
The primary focus for successful IT leadership is to predict the future. How can this happen with any reliability? The answer is by assessment and research based on your company’s objectives. A successful IT leader should not be a firefighter (reactively putting out technology disasters as they burn out of control). Many IT department leaders have to constantly address technology failures due to propping up old equipment and making outdated solutions operate a little longe
What Does Great Service From Your Technology Service Provider Look Like?
When a company has a specific technology issue, several questions arise: What actually happens to address the issue? When will the issue be resolved? How many steps will be involved, and how much patience will be needed? Who will resolve the issue? These questions occur due to bad experiences elsewhere from other technology service providers. As a matter of fact, poor service is why a company seeks a new technology service provider in the first place. For example let’s look
Three Vital Questions to ask When Deciding to Change Your Technology Vendor
As a small business owner, a prominent concern is maximizing your IT (information technology) budget. Not only are there cost concerns, but there is security, stability, and functionality to consider. Many small business owners do not realize their actual technology costs until they spend some time analyzing what the total cost of technology is. Over time, most prudent small business owners suspect that their technology needs are underserved. They also become unsure about
My Company will get Ahead of the Technology Curve!
It’s time to get in front of business computing technology once and for all. The dated strategy of relying on your “IT Guy” to tell you the same old thing is becoming lame. Case Study: Recently the owner of a manufacturing company was frustrated with her rising technology costs and slow response time from her technology provider. After reporting numerous user issues in September, the concerned business owner received an October surprise… It was a proposal from her Technolog
What Must Every Business Owner Know About Technology and Their IT Staff?
Many small to medium companies have someone on staff who manages your technology. This may be their entire duty or in other cases it is only
Information Technology (IT) Budget: Convert to a Per User Price
Would you like to know exactly what your IT costs are each month, without any surprises? Learn more about cloud computing and fixed per use
