
Successful Information Technology (IT) Leadership
The primary focus for successful IT leadership is to predict the future. How can this happen with any reliability? The answer is by assessment and research based on your company’s objectives. A successful IT leader should not be a firefighter (reactively putting out technology disasters as they burn out of control). Many IT department leaders have to constantly address technology failures due to propping up old equipment and making outdated solutions operate a little longe

3 Common Mistakes to Avoid When Choosing a Technology Vendor
By choosing the right technology strategy first you can avoid 3 common mistakes when upgrading your technology.

Never Buy Hardware Again – Are You at a Technology Crossroad?
The same technology cycle has continued for years in small businesses everywhere. About every five years your aging servers have to be upgraded. In tandem with expensive technology upgrades, you must purchase hardware, servers, storage, maintenance and backups. Your employees and your industry ask for the latest in applications. If you do not provide proper technology tools, then your productivity may decline. Without current security measures, you may expose your company

What Does Great Service From Your Technology Service Provider Look Like?
When a company has a specific technology issue, several questions arise: What actually happens to address the issue? When will the issue be resolved? How many steps will be involved, and how much patience will be needed? Who will resolve the issue? These questions occur due to bad experiences elsewhere from other technology service providers. As a matter of fact, poor service is why a company seeks a new technology service provider in the first place. For example let’s look

How Does Your Business Technology Weather a Storm?
Disaster can strike in many forms. There are hackers and computer viruses. There are brash competitors always trying to take your customers. What about good old fashioned weather? Recently Carla, who owns and operates a specialty commercial insurance company, was confronted with a weather event that brought her company to a standstill. After several days of massive and unexpected rainfall, the electricity went out in their office building. At first glimpse, she was grate

Three Vital Questions to ask When Deciding to Change Your Technology Vendor
As a small business owner, a prominent concern is maximizing your IT (information technology) budget. Not only are there cost concerns, but there is security, stability, and functionality to consider. Many small business owners do not realize their actual technology costs until they spend some time analyzing what the total cost of technology is. Over time, most prudent small business owners suspect that their technology needs are underserved. They also become unsure about

My Company will get Ahead of the Technology Curve!
It’s time to get in front of business computing technology once and for all. The dated strategy of relying on your “IT Guy” to tell you the same old thing is becoming lame. Case Study: Recently the owner of a manufacturing company was frustrated with her rising technology costs and slow response time from her technology provider. After reporting numerous user issues in September, the concerned business owner received an October surprise… It was a proposal from her Technolog
What are Shadow IT (Information Technology) Costs for Your Business?
Learn about hidden or shadow IT costs and how to prevent them.
Where is Technology Headed for Small Business?
We hear of the private cloud, public cloud, and cloud computing. We also know that big business is already in the cloud. Well-known comput